1. Introduction

Solo Quest XP ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.

2. Information We Collect

We collect only what we need to operate Solo Quest XP and improve it:

• Account Information: Information provided when creating an account, such as email address and user identifiers.
• Device, User, and App Identifiers: Device ID/distinct_id for analytics, an external user ID for TikTok event matching, an app_user_id for purchases and entitlements, and IDFA for TikTok ad measurement if you grant tracking permission.
• Product Interaction: Screen views, taps, onboarding progress, quest progress, and in-app events for analytics and campaign measurement.
• Performance Data: Crash, load, and performance metrics for analytics.
• Purchase History: Receipts, checkout events, purchase events, and entitlements for app functionality (subscription validation and access) and purchase event measurement.
• Screen Recording Data (Session Replay): PostHog session replay captures on-screen interactions for analytics. Images and text inputs are masked; screenshots are enabled. No microphone or camera recording is collected by session replay.

3. Third-Party Services

We utilize third-party services solely to operate the application:

• Clerk (authentication)
• RevenueCat (purchases and entitlements)
• PostHog (analytics and session replay)
• TikTok Business SDK (ad attribution and campaign measurement)

4. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services.
• Personalize your gaming experience.
• Analyze usage trends and optimize application performance and reliability.
• Validate purchases and subscriptions (RevenueCat).
• Measure TikTok ad campaign performance and attribution when tracking permission is granted.
• Provide customer support and investigate issues.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Tracking and Advertising

We use TikTok Business SDK to measure ad performance, attribution, and campaign optimization. This includes standard app events such as registration, tutorial completion, level or achievement progress, checkout, and purchase. On iOS, access to IDFA is requested through Apple's App Tracking Transparency prompt. If you deny tracking permission, TikTok cannot access IDFA, but limited non-IDFA app event measurement may still occur. We do not sell your personal information.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@followusai.com.